Instructional Technology Tutorials for Faculty: Home

Need IT help?

Send an email to helpdesk@untdallas.edu.

A full time IT staff member is available for assistance:

Monday through Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 6:00 PM

Full time staff:

Jonathan Brands

IT Support Specialist Lead

Phone: 214-752-5549

Email: jonathan.brands@untdallas.edu

Juan Hernandez

IT Support Specialist

Phone: 214-571-2417

Email: juan.hernandez@untdallas.edu

Microsoft Office

For Installation questions, contact Juan Hernandez or Michael Giallorenzo

Examsoft

For installation issues or other technical problems, contact Juan Hernandez or Michael Giallorenzo

If you have a computer or technology question or problem other than Canvas, you can submit a ticket online by logging on to http://web3.unt.edu/helpdesk/service/service.php and select "Request help from your IT support group". Alternatively, you may send an email to helpdesk@untdallas.edu in order to submit a ticket.

When submitting a ticket please make sure to include the following:

• Your EUID
• The best way to contact you
• Summary of the issue/request
• Any other details that may assist us in finding a resolution

Full time:

Director of Legal Education Technology

Korin Munsterman

Email: korin.munsterman@untdallas.edu

Phone: 214-243-1790

Assistant Director of Legal Education Technology

Mike Pearson

Email: michael.pearson@untdallas.edu

Phone: 214-243-1759

Student Workers:

Canvas

For questions, contact Korin Munsterman or Mike Pearson

Examsoft

For questions, contact Korin Munsterman or Mike Pearson

Clio

For questions, contact Korin Munsterman or Mike Pearson