Instructional Technology Tips for Students: Examsoft

Do you need to (re)install Examplify? Here are the steps:

1. To download Examplify by logging into our Examsoft site at https://www.examsoft.com/untdallas and then clicking the Download button on the left side of the page.
2. Install Examplify - After running the file that you downloaded in step 1, the program will walk you through installing the software.  You will need to be connected to the internet and also need the following information:
   1. Institution ID: untdallas (all one word, not case-sensitive)
   2. Login: Your EUID and password (uses the exact same login as Canvas - do not use Forgot Password option)
3. If you cannot progress past the terms of service, scroll all the way to the bottom of the contractual language to get the button to activate.
4. Turn off your antivirus (see FAQ for assistance)
5. Run a mock exam. You can take the mock exam up to 99 times. The password is UNTDtest1 (case-sensitive).

If you need assistance, please see LET or IT in Suite 510 on the 5th floor.

• Login error - I see my 8 digit student ID number instead of my EUID (e.g. abc1234).  To fix:

1. Click "Back" button
2. Click "Add new account" (on newer versions of Examplify, use the "Switch Account" option
3. Enter our Institution ID - untdallas
4. Enter your EUID and password
5. You should regain access to your account.

• The Examsoft website is showing an "X Something" error.

  • Close all of your active tabs

  • Clear your cache and cookies.

    Firefox Instructions - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

    Chrome Instructions - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

    Edge Instructions - https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies

    Safari Instructions - https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

  • Microsoft Internet Explorer - https://clear-my-cache.com/en/windows/internet-explorer-11.html

  • Close and restart your browser

  • You should now be able to login

• The Examsoft Website is not letting me login using the Link in Canvas
  • Please use the direct site link to login: https://www.examsoft.com/untdallas

• ExamSoft is not working properly with dual monitors (flickering, text unreadable, etc.)
  • Please unplug your second monitor before launching Examplify. Especially if you have two screens with different resolutions, ExamSoft may not display properly.

Below is a list of articles provided by Examsoft that will list instructions and FAQ's to any questions you may have. 

To log in to the ExamSoft website, navigate to https://www.examsoft.com/untdallas and click Login under the Exam Takers header. The ExamSoft website is used to download the installer for the desktop application, Examplify, review exam results, and may sometimes be used to turn in written assignments. It is generally

You will be redirected to a UNT System login page to enter your credentials. Log in using your EUID and password. If you have any difficulty logging in to the ExamSoft webpage, you can email lawlet@untdallas.edu for assistance.

If you are installing Examsoft after Fundamentals, please use the following:

Institution ID: untdallas (all one word, not case sensitive)

This ID will only work for students who have been enrolled in our institutional account by LET.

For testing purposes, there will always be a mock exam in Examplify in addition to other exams which may be taken. You will find this exam along with the rest of the exams on the main page. The password is UNTDtest1, and you may take this exam up to 99 times.

The exam is a good way to test out features you may not be used to, or in order to test your internet connection or computer before you take an exam so the upload does not fail at the most inopportune time.

Below is a list of articles provided by Examsoft that will list different tips on how to best use the program.